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Appraisals: We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our owner M. Fusaro trained by the Gemological Institute of America (GIA)).
Custom Work: All custom jewelry is nonrefundable and requires a 50% nonrefundable deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.
Diamond Inspections: We recommend bringing us your diamond jewelry for inspection every 3 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Layaway: We offer a 30/60/90 day layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase, including tax. The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day.
Refunds: Refunds are accepted within 14 days of purchase. All refunds must be "in new condition" and accompanied by your original receipt or a copy of it. We do not offer returns or refunds on Estate and Clearance items. All credit card sales are subject to a 6% restocking fee.
Returns & Exchanges: Most returns & exchanges are accepted within 30 days of purchase. Certain special orders and altered items may be non-returnable and/or subject to restocking fees. All credit card sales are subject to a 6% restocking fee.
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